Refund And Cancellation Polices.

Member Registration

If you make purchase one of our member registration, after your payment has cleared your registration to use the software will be completed automatically. Once the payment for registration is completed, no refunds will be given. We have this policy since it would be impossible for you to return/cancel your registration.

No refund will be made once a purchase is made. It is up to the customer to registering as a member or becoming a partner in the product to evaluate a fit of the product during the demo. Once a purchase is made, it is non-refundable and non-transferable. so check all details carefully before paying the fee.

Recharge/Bills Cancellations and refund

All sales of Recharge are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the mobile number or DTH account number you purchase Recharge for and all charges that result from those purchases. www.oxypay.in is not responsible for any purchase of Recharge for an incorrect mobile number or DTH account number.

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not been delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on care@oxypay.in or posting us a message on the Contac US page. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details – the mobile number or DTH account number, operator name, Recharge value, Transaction date and Order Number (company Name) shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your email.

For B2B Users Policy

Unused Balance Clause: Any top-up payment/advance payment which is received from retailers/distributors deposit the advance payment to his retail account for, the retailer/distributor does not use the amount for goods & services and he wants his payment to return in this case after one month of deposit, the retailer needs to give refund request to us, once we will get refund request from the retailer, the balance amount will be refunded within 15 to 20 working days via the same source.

Refunds

  • All refund requests are subject to obtaining approval from our suppliers.
  • Supplier reserves the right to approve or reject a refund.
  • Applicable supplier penalty/administrative fees will be deducted.
  • Refund will be paid to the customer only, who has made and or made the payment to us.
  • No refund will be paid for partially utilized services and no shows.
  • Group booking refund charges differ from individual booking.
  • Final refund payment will be subject to the above clauses.
  • All payment will be done by cheque only.

For Any further discussion, you can write us at care@oxypay.in